CURRENT OPENINGS – JOIN OUR FAMILY

G&B Energy is a 90 year old Family Owned company specializing in heating fuels, propane and gasoline delivery. Our service department specializes in propane and natural gas appliance sales, service and installation. We have the following Full Time openings available. Full time employees enjoy competitive pay (based on experience), with a robust benefits package including health insurance, 401K, paid time off and seven paid holidays.

Applications can be submitted online or in-person at the location you are applying.

Position Location Address
Customer Service Representative Boone, NC 2228 Old US Hwy 421 S, Boone, NC 28607
Customer Service Representative Pilot Mtn, NC 209 Hwy 268 E. Pilot Mtn., NC 27041
Delivery Driver Boone, NC 2228 Old US Hwy 421 S, Boone, NC 28607
Delivery Driver Elkin, NC 667 N. Bridge St. Elkin, NC 28621
Delivery Driver Mills River, NC 5046-1 Boylston Highway, Mills River, NC 28759
Service & Install Technician Millers Creek, NC 2011 NC Hwy 16 N. Wilkesboro, NC 28697
Service & Install Technician Mills River, NC 5046-1 Boylston Highway, Mills River, NC 28759
Service & Install Technician Statesville, NC 120 Intercraft Drive, Statesville, NC 28625
Service & Install Technician Weaverville, NC 185 N. Buncombe School Rd. Weaverville, NC 28787

 

POSITION SUMMARIES

Service & Installation Technician

OCCUPATION SUMMARY:

Performs responsible skilled mechanical work in the installation, repair and maintenance of propane and natural gas fired equipment; does related work as required and does all work in the most efficient, effective and safe manner possible.  The service and installation personnel are responsible for the public and professional image of the company. Perform all installation and service duties and assigned tasks as directed by management.

Installation and service technicians are responsible for the safe installation, service and repair of appliances including; conventional and tankless water heaters, gas logs, prefabricated fireplaces (direct vent and vent free), unit heaters, space heaters, ranges and ductless furnaces. Installation, service and repair of interior and exterior gas systems including high pressure and low-pressure piping. Work requires entrance into crawlspaces and rooftops. Work requires use of and not limited to the following tools; shovel, trencher, hammer drill, core drill, reciprocating saw, drill, press tool, pipe threader, crane truck, digital monometer and multimeter, etc…

Technician must operate service vehicles on specified route in a safe manner and in accordance with all motor vehicle laws, DOT regulations, and company policies.  Perform pre-trip and post-trip inspections as required. Class B CDL license with Hazmat endorsement is preferred.

Review daily work orders with equipment and maintenance personnel in order to service and install customer requests in the most efficient, effective and safe manner.

Complete work orders and all necessary documentation in a complete, accurate, and legible manner for each task performed.  Account for all labor, parts and appliances to ensure accurate inventories and correct customer billings. Work to identify tasks to maintain productivity for all hours paid.

Interpret and apply written instructions, job drawings, schematics, wiring diagrams and blueprints specific to installation jobs.

APPLICATION INSTRUCTIONS:
Print Application
– Download and print the blank application. Fill the application out with a pen and scan and submit online (applications can be emailed to contact@gbenergy.com or drop off the completed application at the location you are applying.)

Digital Application – Download the blank application to your computer. Open the application using Adobe Acrobat or another .PDF editor. Fill out the application using your computer and send the completed application to contact@gbenergy.com.

PRINT APPLICATIONDIGITAL APPLICATION

  


Delivery Driver

OCCUPATION SUMMARY:
Performs responsible delivery services from the company storage tanks to the customer’s on-site tank; does related work as required and does all work in the most efficient, effective and safe manner possible. The delivery driver personnel are responsible for the public and professional image of the company.

Work is performed under regular supervision of designated supervisor.

ESSENTIAL TASKS:

  • Deliver correct customer product following company procedures to the correct tank charging the correct price
    including all applicable delivery charges to ensure accurate inventories and correct customer billing.
  • Operate vehicle on specified route in a safe manner and in accordance with all motor vehicle laws, DOT
    regulations, and company policies. Perform pre-trip and post-trip inspections as required.
  • Drive vehicle on specified route in a safe manner, observing DOT and company regulations.
  • Receive and follow dispatch orders in a safe and timely manner. Provide feedback to dispatcher regarding
    status of deliveries and assigned tasks to gain efficiencies. Work to identify tasks to maintain productivity for all
    hours paid.
  • Review daily deliveries by coordinating with dispatcher in order to deliver all customer requests in the most
    efficient, effective and safe manner.
  • Complete all necessary documentation in a complete, accurate and legible manner for each task performed,
    including delivery reports, trip reports, etc.
  • Use hand and power tools to perform various manual tasks.
  • Perform pressure tests and/or leak tests as required by code and/or policy.
  • Maintain vehicle and associated tools and equipment and other company facilities in a clean, workable manner
    and use according to procedures and policies.
  • Must be available to work overtime as scheduled. Have all overtime approved by supervisor.
  • Ensure that all tasks comply with all company policies, safety procedures and federal, state and local codes and
    regulations.
  • Review and propose revisions to all procedures to ensure they are efficient, effective and safe.
  • Maintain a positive working relationship with all company personnel in order to complete job tasks.
  • Continually strive to provide quality services for the company and strive to balance customer service goals with
    the profitability of the company, and maintain the company’s image of quality, service and professionalism.
  • Continually strive to maintain state of the art technical knowledge of the business and related equipment and
    services.
  • Stay current on competitive changes in the areas of business that the company participates in and inform
    management of any issues.
  • Participate in safety meetings, management meetings, training programs and other quality improvement
    activities as directed by supervisor.
  • Complete any projects or tasks that may be assigned by management.

SPECIAL REQUIREMENTS:
Must possess a Commercial Driver’s License (CDL) with Hazmat Endorsement and Tanker Endorsement or ability to obtain within a reasonable period of time. Must be able to lift a minimum of 80 pounds repeatedly, to climb ladders, enter closed spaces and work in awkward positions. Must be able to understand and follow complex instructions. Must be able to make accurate and detailed work orders and other detailed records. Good communication and customer relations skills are mandatory. Must be able to read, understand and follow safety rules and regulations to meet company policies and OSHA requirements. Must be able to properly operate cell phone to communicate with office staff, supervisor and other company personnel. Must be able to deal effectively with customers.

APPLICATION INSTRUCTIONS:
Print Application
– Download and print the blank application. Fill the application out with a pen and scan and submit online (applications can be emailed to contact@gbenergy.com or drop off the completed application at the location you are applying.)

Digital Application – Download the blank application to your computer. Open the application using Adobe Acrobat or another .PDF editor. Fill out the application using your computer and send the completed application to contact@gbenergy.com.

PRINT APPLICATIONDIGITAL APPLICATION

  


Transport Driver

OCCUPATION SUMMARY:
Perform responsible transport of product from terminal to the company’s and/or customers’ storage tanks; does related
work as required and does all work in the most efficient, effective and safe manner possible. The transport driver
personnel are responsible for the public and professional image of the company.

Work is performed under regular supervision of designated supervisor.

ESSENTIAL TASKS:

  • Transport product from terminal storage facilities to the company’s storage tanks located in various locations
    following company procedures to ensure accurate inventories.
    • Operate vehicle on specified route in a safe manner, and in accordance with all motor vehicle laws, DOT
    regulations, and company policies. Perform pre-trip and post-trip inspections as required and report any
    problem requiring attention.
    • Receive and follow dispatch orders in a safe and timely manner. Provide feedback to dispatcher regarding
    status and assigned tasks to gain efficiencies. Work to identify tasks to maintain productivity for all hours paid.
    • Complete all necessary documentation in a complete, accurate and legible manner for each task performed,
    including product reports, trip reports, etc.
    • Use hand and power tools to perform various manual tasks.
    • Maintain vehicle and associated tools and equipment and other company facilities in a clean, workable manner
    and use according to procedures and policies.
    • Must be available to work overtime as scheduled. Have all overtime approved by supervisor.
    • Ensure that all tasks comply with all company policies, safety procedures and federal, state and local codes and
    regulations.
    • Review and propose revisions to all procedures to ensure they are efficient, effective and safe.
    • Maintain a positive working relationship with all company personnel in order to complete job tasks.
    • Continually strive to provide quality services for the company and strive to balance customer service goals with
    the profitability of the company, and maintain the company’s image of quality, service and professionalism.
    • Continually strive to maintain state of the art technical knowledge of the business and related equipment and
    services.
    • Stay current on competitive changes in the areas of business that the company participates in and inform
    management of any issues.
    • Participate in safety meetings, management meetings, training programs and other quality improvement
    activities as directed by supervisor.
    • Complete any projects or tasks that may be assigned by management.

SPECIAL REQUIREMENTS:
Must possess a Class A Commercial Driver’s License (CDL) with Hazmat Endorsement and Tanker Endorsement or ability to obtain within a reasonable period of time. Must be able to lift a minimum of 80 pounds repeatedly, to climb ladders, enter closed spaces and work in awkward positions. Must be able to understand and follow complex instructions. Must be able to make accurate and detailed delivery and pick up orders and other detailed records. Good communication and customer relations skills are mandatory. Must be able to read, understand and follow safety rules and regulations to meet company policies and OSHA requirements. Must be able properly operate cell phone to communicate with office staff, supervisor and other company personnel. Must be able to deal effectively with customers.

APPLICATION INSTRUCTIONS:
Print Application
– Download and print the blank application. Fill the application out with a pen and scan and submit online (applications can be emailed to contact@gbenergy.com or drop off the completed application at the location you are applying.)

Digital Application – Download the blank application to your computer. Open the application using Adobe Acrobat or another .PDF editor. Fill out the application using your computer and send the completed application to contact@gbenergy.com.

PRINT APPLICATIONDIGITAL APPLICATION

  


Customer Service Representative

OCCUPATION SUMMARY:
Performs responsible clerical and administrative work to provide excellent customer service as the company’s main point of contact to customers. The customer service personnel are responsible for the public and professional image of the company.

Work is performed under regular supervision of designated supervisor.

ESSENTIAL TASKS:

  • Receive customer inquiries by telephone, mail or in person and initiate response personally. 
  • Assist customers in establishing new accounts, closing or transferring accounts and answering questions regarding accounts, service, and sales.
  • Respond to customer inquiries including, but not limited to, pricing, billing, documenting complaints and setting up new orders. 
  • Perform routine clerical, payment posting and other data entry procedures. 
  • Handle incoming calls and utilize a proactive approach with every customer interaction to discover additional sales and services opportunities. 
  • Maintain company equipment in working order and use according to procedures. 
  • Maintain an in-depth knowledge of company products and services, customer account and billing processes, new customer information, and various policies and procedures related to product delivery and service. 
  • Ensure that all tasks comply with all company policies, safety procedures and federal, state and local codes and regulations. 
  • Must be available to work overtime as scheduled. Have all overtime approved by supervisor. 
  • Review and propose revisions to all procedures to ensure they are efficient, effective and safe. 
  • Maintain a positive working relationship with all company personnel in order to complete job tasks. 
  • Continually strive to provide quality services for the company and strive to balance customer services goals with the profitability of the company, and maintain the company’s image of quality, service and professionalism. 
  • Continually strive to maintain state of the art knowledge of the business and related equipment and services. 
  • Stay current on competitive changes in the areas of business that the company participates in and inform management of any issues.
  • Participate in safety meetings, management meetings, training programs and other quality improvement activities as directed by supervisor. 
  • Complete any projects or tasks that may be assigned by management. 

SPECIFICATIONS:
1) Minimum Reasoning ability associated with this classification
Ability to apply principles of logical thinking to practical situations and requests made by employees or customers; to comprehend and respond to a variety of situations in an expedient manner. 

2) Minimum Math ability usually associated with this classification:  
Using Statistics: Ability to work with mathematical statistics to maintain a variety of records and reports.  
Using Arithmetic: Ability to add, subtract, multiply and divide to figure payments or partial payments or adjust payments as necessary. 

3) Minimum Language ability usually associated with this classification
Read: Ability to read forms, receipts, bills/statements, policies, correspondence, manuals, reports,  records, rules and regulations, messages and other documents related to the job. Write: Ability to write and/or type information as needed to complete records and reports,  correspondence, information received through incoming calls and/or email, and make notes. Speak: Ability to be conversant in voice and diction so as to participate in discussion by telephone or in  person. 

4) Amount of Training, either on-the-job or formal education, usually associated with this occupation in  addition to the Reasoning, Math, and Language detailed above

On-the-job training dependent upon experience level. Formal education which  includes basic arithmetic, statistics, typing, filing, computer keyboard, and basic office machines.  Position requires High School Diploma or GED, be computer literate and willing to learn new software  applications. Previous customer service experience preferred. 

Position requires High School Diploma or GED. 

5) Degree of Physical Demands (Strength) usually associated with this classification: Light Work: Exerting negligible amount of force constantly to move objects and papers, to answer  telephone and to file. Physical demand requirements usually require some walking, standing or  bending, however worker sits most of the time. There is significant use of arms and hands. 

6) Type of Physical Demands usually associated with this classification: 

Reaching, Handline, and Fingering: (Reaching – Extending the hand(s) and arm(s) in any direction  necessary in reaching documents on desk, answering telephone and filing. (Handling – Seizing, holding,  grasping, turning, or otherwise working with hand or hands (fingers not involved). Necessary to hold  and/or carry documents, telephones or files. (Fingering – Picking, pinching, punching or otherwise  working with fingers primarily (rather than with whole hand or arm as in handling). Necessary for  writing, picking up documents, dialing telephone, etc. 

Talking and/or Hearing: (Talking – Expressing or exchanging information by means of spoken word).  (Hearing – Perceiving nature of sounds by ear). Both necessary to converse with employees and  customers in person and by telephone. 

Seeing: The ability to perceive the nature of objects by the eye. Recommended guidelines for vision  are:

  1. Acuity, far – Clarity of vision at 20 feet or more. Must be able to see people across and open space so  as to greet them as they approach. Both eyes 20/25 – R 20/30 – L20/30 corrected. 2. Acuity, near – Clarity of vision at 20 inches or less. Must be able to see files, telephone, documents and other work aids near at hand. Both eyes 20/25 corrected. 
  2. Depth Perception – Three-dimensional vision. Ability to judge distance and space relationships so as  to see objects where and as they actually are. Must be able to judge distances so as to use both hands  in performing different tasks at the same time.  
  3. Field of Vision – Area that can be seen up and down or to the right or left while eyes are fixed on a  given point. Must be able to see wide space of area so as to see people as they approach while working  on near-point work. 
  4. Accommodation – Adjustments of lens of eye to bring an object into sharp focus. This item is  especially important when doing near-point work at the CRT while glancing quickly to see customers  who are located at various distances.
  5. Environmental Conditions (Physical Surroundings usually associated with this classification: The worker is subject to Inside Environmental Conditions. Protection from weather conditions but not  necessarily for temperature changes.
  6. Environmental Conditions (Hazards) usually associated with this classification: No environmental hazards indicated for this classification.
  7. Machines, Tools, Equipment and Work Aids which may be representative, but not all inclusive, of  those commonly associated with this classification: 

Adding machine, calculator, computer, stapler, telephone, copying equipment, files, note pads, pens,  pencils, calendar, employee handbook, rules and regulations, manuals and other work aids related to  the job. 

SPECIAL REQUIREMENTS:
Ability to understand and follow oral and written directions, to establish and follow work procedures and to deal effectively with employees and customers in person or over the telephone. Must have knowledge of or ability to learn customer service programs and new computer software.

APPLICATION INSTRUCTIONS:
Print Application
– Download and print the blank application. Fill the application out with a pen and scan and submit online (applications can be emailed to contact@gbenergy.com or drop off the completed application at the location you are applying.)

Digital Application – Download the blank application to your computer. Open the application using Adobe Acrobat or another .PDF editor. Fill out the application using your computer and send the completed application to contact@gbenergy.com.

PRINT APPLICATIONDIGITAL APPLICATION