- April 16, 2019
Automatic Fill – Most G&B Energy & Appalachian Energy customers enjoy the benefit of automatic delivery service (otherwise known as ‘keep fill’). Our computerized system projects accurate delivery dates so you never have to call in for deliveries. In the unlikely event that situations beyond our control result in a fuel outage, twenty-four-hour emergency service is provided at no additional charge.
Automatic service is contingent on prompt payments. As a result, past due balances could mean a service interruption. Residential propane customers participating in the G&B/App Energy Automatic Fill program may also receive discounted pricing on a per gallon basis.
G&B Energy and Appalachian Energy offer automatic delivery service to customers with approved credit. We will not be responsible for any damage that occurs due to the exhaustion of fuel supply. This includes, but is not limited to, personal injuries or damages to the property that result from an out of fuel situation. Customers acknowledge that it is their sole responsibility to monitor their fuel usage. Customers must contact us if the tank level falls below 20 percent of capacity.
Call in deliveries only occur at your request. You are responsible for monitoring fuel levels. We highly recommend ordering fuel five business days before you expect to deplete your fuel supply. This allows your delivery to occur when drivers are in your area. Same day deliveries and partial fills will incur a special service charge. After hours deliveries also require a $200 plus tax delivery charge that must be collected during delivery.
Credit Policy / Charge Accounts
With approved credit, payments are due within 30 days of delivery. Balances are considered past due 31 days after the delivery date and will accrue pro-rata finance charges at a rate of 18% APR.
G&B Oil reserves the right to deny or discontinue credit for poor payment history or based upon information provided from an outside source.
FEES ARE SUBJECT TO CHANGE WITHOUT NOTICE