Frequently Asked Questions

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We do charge service fees to repair customer owned equipment. All gas appliances and gas piping installed on your property belong to you. We do not charge to maintain equipment such as propane tanks and pressure regulators that are company owned and leased to customers. Call your local office to schedule a service call or learn more about our service department and current labor rates.

G&B Energy & Appalachian Energy offer several payment options. We offer Stable Propane Pricing, Budget Payments, Auto draft and Online Bill Paying. Our customer service representatives are trained to analyze your situation and needs and recommend the appropriate payment options that will work best for you.